Gently remove the power cable connector located to the left, behind the gimbal board, by pulling up on the white base. Highlighting the cost of getting your drone repaired by DJI further emphasizes how wise of a decision it is to get DJI Care or DJI Care Refresh. STEP 6: Return ShippingReturn shipping via UPS Ground (in the continental U.S.) is included in the repair service. Community Rules - Terms of Service - Privacy Policy, Manage Email Subscriptions - Premium Pilot Upgrades, Friendly, Helpful & Knowledgeable Community.
CAMERA GUARD PHANTOM 3 HOW TO
How would I find out how to fix something like that.? After testing, youll receive an email with a link to pay online, You receive your drone and youre flying again :). 80 | Live Chat (M - F 7a-5pm PST), TOP PRODUCTS: DJI M300 RTK MATRICE 210 MAVIC 3 ENTERPRISE DJI ZENMUSE H20T. The value they quoted for the gimbal replacement was 430 euros, which I thing is ridiculously high.
With the excellent 20MP Four Thirds main. Any approved or pre-approved repair service is non-refundable.
If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair. From this starting point, you can proceed with the following steps: The benefit of having a drone from a company with a global presence like DJI is that you can probably find a service center in your home country or region. The shipping label should allow you to ship out your drone at no extra cost, but you will need to handle the costs of packaging your drone. Remove the white connector at the back of the flight controller board by gently pulling at the base. JavaScript seems to be disabled in your browser. DJI might ask you to send the drone even if it is to refresh the firmware so make sure you. DJI has authorized service centers in more than 100 countries, so theres a very good chance that you can find one near you.
CAMERA GUARD PHANTOM 3 PRO
Whether youve got a Mavic Pro or Mavic Pro Platinum to repair, you simply purchase the repair service, ship it in to us, and we get it fixed and back to you, so you can get back in the air as soon as possible. Sorry for your crash, here is the link to send it in for repair. DISCLAIMER: We are currently unable to repair DJI crafts with core board/IMU issues due to global supply chain disruptions. You will need to remove the battery and upper shell before accessing the gimbal. The tracking function, inaccurate as it may be, eliminates the need to contact DJI customer support repeatedly to inquire about the status of your repair request.
shipping cost to U.S continental 48 states) You must have JavaScript enabled in your browser to utilize the functionality of this website. Drone Nerds is here for you! within 7 days of receiving the item. If the repair invoice Is not paid, within 14 days, the product will be considered Lucky there were some photos posted and explained the 'cushion'. Remote Controllers and Gimbals cameras are not repairable with this service. Don't worry, labor is included in the original repair service purchase. Place the new gimbal in the front housing, feed the white connector plug up through the mounting plate. If you plan to use the benefits of your DJI Care or DJI Care Refresh policy, then you must contact DJI Care immediately and they will be glad to assist you. So youve just crashed your DJI Mavic Pro or Mavic Pro Platinum, it needs repair, and you need to know what the next steps are. Hybrid Gas-Electric Drones: What are my options? Any modified remotes will not be used for our final test flight. We would never share your information with third parties. I woul like to get people's opinion on this, did this happen to any you? Scrape away the plastic adhesive covering the two 5mm JIS #000 screws connected to the gimbal board. Repair Drone Functionality & Cosmetic Damage, Gimbal broken? This issue can be caused by a number of things but a common culprit with this device is the ribbon cable that sends power to the gimbal control board. One thing to remember before you make your maiden flight with your newly returned drone is to calibrate everything: the IMU, compass, gimbal, and remote controller.
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